TERMS & CONDITIONS

Cancellation Policy for teacher trainings:

Health:
It’s your responsibility to inform us of health issues and to always practise with care. We accept no liability for loss, damage, injury or illness during your retreat, training, workshop or any other class sessions with us, or for travel costs to or from the venue. We always recommend that you have a travel insurance and health insurance.

Note: if you are going through a medical treatment, or have done so recently, or if you are on medications prescribed for mental health issues, you must provide a Doctor’s certificate confirming your ability to travel and take part in the retreat/training/session. If so, contact us prior to arranging a certificate and we will see what is required for you.

Please note that you HAVE TO INFORM US before you pay the deposit. If not, we remain the right to cancel your booking and the deposit will be returned to your account. We are sorry if this sounds harsh but we insist: health issues should never be ignored.

Other:
Photographs taken during the teacher training/workshop will only be posted on social media if the guests have given us permission to do so.

Cancellation by client:

• 2 months or more before the start of the teacher training: 100% refund, minus the deposit.
• 1 month before the start of the teacher training: 50% refund, minus the deposit.
• Up to 1 month before the start of the teacher training: 0% refund will be given, and the deposit can’t be used for other trainings.

The deposit is non-refundable (even with a doctor’s certificate) – but if you have to cancel your plans: no worries if you inform us 1 month before the training starts at the latest and you can use the deposit for other trainings/retreats/workshops with us:

There are two options for your deposit:
– It can be used by a friend if he/she signs up through you and pays the full price for the teacher training (no discounts).
– It can be used by you for another teacher training or a retreat with us.

Note: if there are less than 8 bookings 6 weeks prior to the course start, we reserve the right to cancel the course. The participants will get a full refund of the course fee.

Attendance

• If you miss part of the training we will provide you with notes and support for the content missed as far as practicable.
• If you miss a substantial part we will do what we can to secure you a place on a future training, if possible. There may be an additional charge for this space.

Cancellation Policy for Online Workshops:

Your space is not guaranteed until we’ve received your full payment.
The payment is non-refundable but can be transferred to a friend for the same course and date.
The payment cannot be transferred to another course or another date.

Cancellation Policy for Retreats:

Health:
It’s your responsibility to inform us of health issues and to always practice with care. We accept no liability for loss, damage, injury or illness during your retreat, training, workshop or any other class sessions with us, or for travel costs to or from the venue. We always recommend that you have a travel insurance and a health insurance.
Note: if you are going through a medical treatment, or have done so recently, or if you are on medications prescribed for mental health issues, you must provide a Doctor’s certificate confirming your ability to travel and take part in the retreat/training/session. If so, contact us prior to arranging a certificate and we will see what is required for you. Please note that you HAVE TO INFORM US before you pay the deposit. If not, we remain the right to cancel your booking and the deposit will be returned to your account. We are sorry if this sounds harsh but we insist: health issues should never be ignored.

Other:
Photographs taken during the retreat/teacher training/workshop will only be posted on social media if the guests have given us permission to do so.

If the retreat or event is cancelled by the organiser:
If the advertised teacher is unable to attend for any reason we will provide an alternative and equally well-qualified teacher. If we do need to cancel a trip or training for our OWN reasons, we will refund to you all deposits and payments.

We cannot however, no matter the reason for cancellation, compensate you for airfare, hotel bookings or other travel expenses.

In the unlikely event that the retreat or event is cancelled due to circumstances we can’t control, force majeure, weather, natural disaster or political upheaval, we cannot guarantee a refund. For retreats, this is dependent on receiving a refund from the venue/tour operator we work with. To cover these eventualities, we highly recommend you purchase a travel insurance.

Travel Insurance:
It is highly recommended to purchase travel insurance. Travel Insurance can protect you financially and offer peace of mind in case:
• you cancel your participation in the retreat or event
• retreat or event is cancelled due to weather, natural disaster, or not enough participants to run the event
• lost baggage
• medical expenses and the cost of repatriation if you become ill or injured

Cancellation by client:

• 3 months or more before the start of the retreat: 100% refund, minus the deposit.
• 2 – 3 months before the start of the retreat: 50% refund, minus the deposit, and the deposit can’t be used for other retreats.
• Up to 2 months before the start of the retreat: 0% refund will be given, and the deposit can’t be used for other retreats.

The deposit is non-refundable (even with a doctor’s certificate) – but if you have to cancel your plans: no worries if you inform us 3 months before the retreat starts at the latest and you can use the deposit for other trainings/retreats/workshops with us:

There are two options for your deposit:
– It can be used by a friend if he/she signs up through you and pays the full price for the retreat (no discounts).
– It can be used by you for another retreat with any of us in the team.